Sunday, August 19, 2012

Six Sigma Process

Six Sigma Processes can be of two types depending on the stage of the business. The process used for a developed/developing business is DMAIC, while the process used for new business is DMADV. Both processes are explained in detail.

1.Six Sigma DMAIC: A systematic Six Sigma Process used to perfect business processes already in place.

D: Define M: Measure A: Analyze I: Improve C: Control

Define Phase : Define a goal for the project. This is done by identifying issues causing biggest problems and setting up requirements to define the goal-.

Measure Phase: The goals defined in the previous phase are quantified to make them real and achievable. Pertinent data is collected and stored for future reference.

Analyze Phase: Statistical tests are performed on the data collected. Other six sigma tools are also applied to collect concrete information that undoubtedly shows areas that need improvement. This step involves determining the causes of any errors, evaluation of corrective measures already in place or those that have been planned to be implemented.

Improve Phase: This step aims at implementing the solutions created based on data analysis and brainstorming. The solutions are implemented and the information is disseminated to the employees.

Control phase: This deals with any obstacles that occur and takes care of it properly and promptly.

2. Six Sigma DMADV: A systematic Six Sigma Process used to create and perfect brand new products or services.

D: Define M: Measure A: Analyze D: Design V: Verify

The first three phases, Define, Measure, and Analyze are the same as the DMAIC process.

Design Phase: This step involves design of new processes that will provide stronger support by correction or elimination of the identified error at its root to reach the goals set in the Define phase.

Verify Phase: It involves monitoring and simulation. Simulation is done before the plan or process is implemented to ensure that the error or errors have been eliminated. Once the plan is implemented, the changes are monitored to determine its effectiveness or the necessity for corrections.


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